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FAQ

We know you have many questions about a prosthetic or orthotic device now that you or a loved one is in need. We also understand that you may have been through a traumatic accident or surgery that has left you stunned, bewildered and uncertain what your future will look like. Our goal is to help answer these questions and provide you with all the information you need to begin taking control of your process.

The following are the most frequently asked questions we hear regarding prosthetics and orthotics.

If you have a specific question or concern which is not addressed here, please visit our "Ask AP&O" section where you can submit your comments / questions and one of our dedicated team members will respond to you.

• What if I do not have insurance? Information regarding funding programs.

• What if I have Medicare/Medicaid? Information regarding Medicare and Medicaid.

• Will it be painful to use my new limb or brace?

  Your device should never be painful. If you experience pain, call our office immediately for an appointment.

• Are there other people in my situation I can talk to about their experience?

  Yes, we have built strong relationships with many of our customers who are willing to share their experiences with others. We will be happy to put you in contact with someone who has had a similar situation that you can talk to.

• Are your practitioners certified by the American Board of Certification in Orthotics and Prosthetics?

  Yes, all of our practitioners are certified by The American Board for Certification in Orthotics, Prosthetics & Pedorthics (ABC)

• Can people with a prosthesis play sports?

  Yes, there are many people with prosthetic devices that play sports.

• How is the decision made as to what kind of prosthesis I will get?

  We offer you the knowledge and wisdom that over 100 years of prosthetics and orthotics experience can bring. You can count on the fact that we're going to fit you with the best prosthetic or orthotic device that technology and expertise can provide. We also have peer visitors who can give you information about their personal experiences and the different options available to you.

• Will my insurance pay for your services?

  Each insurance policy is different and coverage can vary depending on you're your particular device and situation. We suggest that you contact your insurance company to determine policy coverage, restrictions, and deductibles.

• Will I need a physician's prescription?

  A physician's prescription is necessary prior to treatment of your physical condition. We are happy to assist you in obtaining a proper prescription.

• How long after surgery can I be fit?

  Your doctor will make that determination and provide you with a prescription.

• After surgery how can I reduce the swelling of my residual limb?

  An ace bandage or elastic shrinker will be applied to the limb providing compression and reducing swelling. Watch video example.

• Will my residual limb continue to change after the initial shrinkage and throughout my life?

  Yes, your residual limb can change shape due to a loss or gain in weight and the aging process. As these changes occur it may be necessary to adjust or fabricate a new device.

• How long will my prosthesis last?

  How long a prosthesis lasts depends on many factors including age, activity level and growth. The average life of a prosthetic device is about 3 years.

• Will I be able to do all the things I did before I lost my limb?

  Our goal is to get you back to doing your normal activities as soon as possible. You and your rehabilitation team, which include your physician, your physical therapist and your prosthetist will help you set reasonable goals for helping you resume daily activities.

• When will I get a prosthesis?

  For most people, fitting for a temporary prosthesis will begin 3-6 weeks after surgery. Once your limb has reached a stable shape and volume your permanent prosthesis is fitted, this can take several months.

• What if the prosthesis doesn't fit right?

  Fitting a prosthesis is a process and may take multiple appointments. Our goal is to get the best fit possible. If your device is ever not fitting properly please contact us immediately and we will schedule an appointment for you.

• Is it difficult learning to use a prosthesis?

  You will be guided by our patient and well-trained prosthetic practitioners in how to use your prosthesis. It will take time and effort on your part. The best results are achieved by participating in a physical therapy program. We will work closely with you and your physical therapist to help you gain confidence with your device in all situations.