QUALITY ASSURANCE
AP&O is a disciplined company who practices patient care with integrity and a strong desire to do what is right for all. To ensure that our customers receive the highest level of satisfaction, we employ a Quality Assurance Program that consists of stringent internal controls regarding promptness of delivery, practitioner documentation, patient satisfaction and maintains the high standards of the American Board of Certification.
Every week, the AP&O team meets to discuss new customer needs and systematically address or track ongoing customer progress including rehabilitation and support needs, as well as the use of other medical information critical to customer success.
In general, our program includes:
- Patient Satisfaction Surveys
- Patient Instruction Forms
- Ongoing Training for Practitioners
- Written Standards of Patient Care
At AP&O...
'You'll find that your victories along the way are facilitated by the trust you've developed in our staff.'